

Once you fill out the needed information, click on track to get your order and the shipment status. You will receive the order ID once you place your order with the Newtech store, we will send it to you via email and also SMS this number starts with SA , you will also need your email registered with us during placing your order. You can track the order by clicking on the Order Tracking page on the home page, you just need a simple verified information Newtech has designed a distinct page for its customers to be able to easily track their shipments and know the status of their orders. How to track an order that has been shipped? Newtech provides Free Shipping Service on all its products, except for special products that require special shipping costs.


You can add your note in the comments box if you have a special instruction for our carries or you can inform Newtech customer service when they call to verify your address. However, the shipping company is chosen through the Newtech operation team based on the product type and the product warehouse location also Newtech customer destination address, to allow us to select the best shipping solution and the fastest way. Most of our orders ship via a selected professional courier (DHL, ARAMEX, SMSA, ESNAD). Newtech ships products from 6 warehouses in separate areas, this is to facilitate the shipping and reduce the delivery time. Newtech delivers and covers all Saudi Arabia cities using professional carriers and logistics systems to track and trace the shipments.

To make it easier for Newtech customers to know the date of the delivery, Not only that but Newtech customer service team contacts customers within 24 working hours from the date of the purchase to review the order and confirm the delivery date. In order to clarify the expected delivery date for Newtech shipments, we have added the expected delivery date below each product. These policies often cover details like costs, delivery times and dates, and what to do if the product is damaged on arrival. This policy identifies the outlines of the shipping rules or returning rules for goods via mail. Computer Hardware / Video Capture Cards.
